Firmware Update

Firmware Update

Stay up to date and download the latest
software to keep MAHLE’s Systems
at peak performance.

X20 System updating process

At MAHLE SmartBike Systems we continually update all our products throughout their lifespan, optimising their performance with constant updates to their firmware. This is without a doubt the best way to fully enjoy MAHLE’s Systems, with new features in every update and solutions to any potential issues.

The firmware update of your eBike is now done in a breeze with MySmartBike App! No charger required.

Latest X20 System Firmware Improvements

The new firmware update for X20 Systems introduces several new features and enhancements, including:

  • SmartAssist Mode.
  • New firmware update process using MySmartBike.
  • Complete routing integration with Strava.

If needed to access earlier updates check this page

X35 System updating process

MAHLE X35 Systems require a special device called MAHLE GCU to be updated correctly. Latest firmware version available: V Q3.3 Released September 2023 which replace V Q3.2 released September 2022 and all the previous versions.

X35 System

latest firmware
Version Q3.3 (Released September 2023)
ONLY FOR INTERNAL BATTERY

How to update the X35 System

01. Download the file, unzip the downloaded ZIP file. Next, copy the unzipped files to the root of the USB stick.
02. Connect the USB stick to a GCU (the GCU must be turned off, disconnected from the charger and the bike).
03. Turn off the bike if you have not already done so. Next switch on the bike.
04. Plug in the charger.
05. Connect the GCU with USB stick to the charger and wait 10 seconds until the GCU´s light stops flashing.
06. Connect the other end of the GCU to the bike’s charging port.
07. Wait until updates are completed by monitoring the GCU status light:
  1. Steady or intermittent yellow: Updating, please wait
  2. Intermittent purple: Auto-updating, please wait
  3. Steady green: Successfully completed
  4. Steady red*: Update failed entirely
  5. Alternating green and red*: One task has failed and one has been successful
  6. Steady white: Update package has been ignored
08. Unplug the charger from mains power, 9. Turn off the bike. remove the GCU from the bike and disconnect the USB stick.
09. Turn off the bike.
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*In cases D and E, you will need to disconnect in order to repeat the process. Disconnect the GCU from the bike and the charger, turn off the bike and repeat steps 4-11. If the update process is still unsuccessful, send the GCU_log.txt file located on the USB memory stick by email to MAHLE Smartbike Systems to analyse the problem.